A Tourism Tax of RM 10.00 per room per night will be levied for all foreign tourists staying at hotel across Malaysia, as per the Malaysia Tourism Tax Act 2017. The tourism tax amount is not included in room rate and it will be collected from guests direct at check-in.
LANGKAWI-With reference to Trade By-Laws under the Local Government of (Langkawi), hotel guests are committed to Tourism Fees of RM 05.00- RM 10.00 nett PRPN for stays as determined & imposed by the Municipal Council of Langkawi, which is not included in the reservation and will be collected by the hotel upon check-in.
PENANG - The Municipal Council of Penang Island will be imposing a RM 2.00 nett - 3.00 Nett per room per night fee payable directly to the hotel upon check- in
PAHANG - Pahang state will be imposing a state tax RM 3.00 Nett per room per night fee payable directly to the hotel upon check- in
There are no longer any COVID-19 measures for travellers arriving in Malaysia regardless of vaccination status or traveller profile.
Guest need to fill in and submit Malaysia Arrival Card within 72hrs of arrival in Malaysia
(Reference link : https://imigresen-online.imi.gov.my/mdac/main?registerMain )
For redemption of complimentary cable car tickets at Genting Highlands , physical confirmation voucher is required. All guests are requested to carry print out of the confirmation voucher at the time of cable car ticket redemption. (Valid for guest staying in Resort World Genting Hotel)
Cancellation & Refund Policy
* Upon cancellation, refund will be made after deducting the Retention Amount.